Return Policy
Return Policy
At Nostalgia Nest, we strive to ensure you're completely satisfied with your purchase. If for any reason you're not satisfied, we're here to help.
Returns
- Timeframe: Returns are accepted within 1-5 days of delivery.
- Condition: Items must be in their original condition, unused, and with all original packaging and tags.
- Eligibility: Returns are accepted for most items.
Return Process
1. Initiate Return: Contact us via nontobekosibanda69@gmail.com within 1-5 days of delivery.
2. Return Shipping: You'll be responsible for return shipping costs, unless the item is defective or shipped incorrectly.
3. Refund: Once we receive the returned item, we'll process a refund to your original payment method within [timeframe] business days.
Exchanges
- Process: If you'd like to exchange an item, please contact us via [email/phone] and we'll guide you through the process.
- Additional Costs: You'll be responsible for any additional shipping costs associated with exchanging an item.
Defective or Damaged Items
- Reporting: Please report any defective or damaged items within [timeframe] days of delivery.
- Resolution: We'll work with you to resolve the issue, which may include a replacement, refund, or store credit.
Contact Us
If you have any questions or concerns about our return policy, please don't hesitate to contact us:
nontobekosibanda69@gmail.com
0784051899